The Weatherman

Paul James Arthur

Seattle, WA
paul@paulandsteph.com

Skills
* Unix system administration including FreeBSD, Linux, and Solaris
* Technical project management
* Perl programming
* MySQL administration
* Capacity planning, architecture review, and systems planning
* Sun/x86 Hardware setup and maintenance
* Apache, Mod-Perl, Secure Socket Layer setup and maintenance
* Past experience with Java, C/C++, VB 6.0, Mod-Perl, PHP and PL/SQL
* Oracle SQL experience
* Windows 9x/NT/2000/XP experience
* Individual and group project experience
* Strong troubleshooting skills
* Technical management experience and excellent customer service skills
* Excellent verbal and written communication skills

Employment
Amazon.com, Global Payments, Seattle, WA
Manager, System Operations — November, 2007 to Present
Manage system engineers and database administrators providing support on back-end payments systems.  My team provides 24×7 oncall support, monitoring, troubleshooting, system administration, architecture reviews, security reviews, and capacity planning.

Systems Engineer/Technical Project Manager — May, 2006 to November, 2007
Support back-end systems for Payments infrastructure. Built out new monitoring, provided operations support for numerous projects, setup operations standards, wrote technical documentation, participated in holiday season capacity planning and deployments, and worked on a 24×7 oncall rotation.

* Project managed numerous operations projects. This includes writing requirements, obtaining resources from numerous teams, scheduling due dates, writing launch plans, and executing the plans to completion.
* System and application administration including monitoring, maintenance, architecture design, capacity reviews, and troubleshooting.
* Created maintainability standards for operations team
* Operations and project management support for numerous projects
* Build monitoring tools
* Provide 24×7 Monitoring support

Yahoo! Media Group, Sunnyvale, CA
Systems Engineer — December, 2004 to May, 2006
Application level systems engineer within the Yahoo! Media Group. Role out applications on new hardware, work with development teams on existing and future architecture, troubleshoot issues that arise. Provide oncall support for the properties within the Media Group.
* Application level administration including installation, troubleshooting, maintenance, and capacity planning.
* MySQL architecture planning and configuration including 64 bit MySQL on Linux
* Coordinate and execute new site role outs
* Build tools to support Operations team including a MySQL performance test tool, HTTP load test tool, and monitoring scripts
* Hardware capacity planning, including existing hardware performance evaluation, creation of visio diagrams, and creation of a business plan
* Ops property owner for sports.yahoo.com and games.yahoo.com
* 24×7 Oncall support for over 1600 servers

Yahoo! HotJobs, Sunnyvale, CA
Engineer — September, 2004 to December, 2004
Web applications development for www.hotjobs.com
* Wrote NSAPI for older iPlanet server that performed 301 Redirects
* Wrote backend utility for evaluating suspect job listings

Yahoo! Resumix, Sunnyvale, CA
Engineer — July, 2003 to September, 2004
Systems engineering and application development for the Hiring Gateway recruiting products. Software administration of hosted web sites. Development on reporting solution utilizing Business Objects.
* System administration and monitoring setup of hosted web sites
* Developed tool for keeping hosted web sites in sync
* Upgraded Apache, Tomcat, and recruiting application on hosted sites
* Created VB 6.0 tool for simplifying customer changes in Business Objects
* Created VB 6.0 tool to simplify difficult part of Reporting application installation
* JSP/Java Fixes and minor code changes to Hiring Gateway
* Research, documentation, and Linux system setup for a new hosted recruiting product

Genealogy.com - A Division of A&E Television Network, Fremont, CA
Software Engineer — September, 2002 to July, 2003
Systems and application development for www.genealogy.com. Develop solutions in Perl, Mod Perl, SQL and PL/SQL for web site. Comprehensive understanding of the site architecture.
* Developed solutions for new projects and troubleshooting of legacy software.
* Improved search technology and web store performance.
* Increased company revenue by implementing automated subscription system credit card retry logic.
* Implemented an Apache module solution to allow enhanced content subscriptions on the site.
* Developed a merge recovery system using PL/SQL.
* Wrote specifications outlining business solutions, system software launch planning and quality assurance testing.
* Assisted Web Operations with site performance improvements. Wrote performance monitoring tools using Perl and Curl. Graphed results using RRDTool.
* Setup Windows 2000 Servers and IIS.
* Assisted Web Operations with relocation of servers

Commission Junction, Santa Barbara, CA
Systems Engineer — September, 2001 to September, 2002
Provided hardware and software administration of Linux and Solaris servers for Commission Junction - a leader in pay-for-performance marketing.
* Upgraded and installed the following software: Java, Apache, Resin, Linux kernels, Solaris, OS patches, Disk Suite, Raid Manager, and SSH.
* Performed day-to-day administration tasks like creating user accounts, monitoring systems, troubleshooting and fixing issues, and setting up new systems.
* Installed and upgraded hardware on Sun E250, 420R, E6500s and A3500s, Sun clones, and dual Pentium III servers.
* Worked with Sun on upgrading E6500s and A3500s.
* Researched and recommended new NAS hardware.
* Wrote administration scripts in Perl and BASH.
* Maintained and Configured BigIP load balancers.
* Performed hardware build-out at second data center.
* On call 24/7, once every 4 weeks.

Genealogy.com - A Division of A&E Television Network, Fremont, CA
Web Operations Manager — June, 2000 to September, 2001
Manage IT side of Genealogy.com web and application servers. Budget, acquire, setup, and maintain Sun Netra t1, Sun E250/E450, Sun E220/E420, Sun E4×00, and Dell NT servers. Maintained Sun A1000 storage arrays, Sun A3500 storage unit, and Sun multipacks.
* Provided Solaris 2.6, Solaris 7, and Solaris 8 system administration. Wrote Unix shell and Perl administration scripts for various tasks. Maintained Apache web servers, including SSL servers. Setup and use FTP, Telnet, and SSH.
* Managed and trained junior system administrators.
* Installed and setup Veritas Volume Manager, Veritas File System, and Sun Raid Manager. Exposure to Veritas NetBackup.
* Setup Netsaint to monitor servers for potential problems.
* Setup and maintained Resonate Central Dispatch for load balancing web server traffic.
* Managed capital budget of $2 million for all web site needs. This included forecasting equipment needs, recurring costs, and software needs, as well as, obtaining quotes on new hardware and software from multiple vendors.
* Planned future growth based on existing system data and marketing projections. Researched new technologies for our web sites. Created Visio diagrams depicting present and future site design.
* Used Microsoft Project for scheduling and planning Web Ops tasks. Tracked system performance metrics in Microsoft Excel, and created reports in Microsoft Word.

Internet Engineer — December, 1997 to June, 2000
Web application developer for www.genealogy.com and for www.familytreemaker.com.
* Development included writing Perl CGI scripts, HTML files, Javascript, and administration scripts.
* Developed object oriented APIs in Perl to interact with Oracle DB.
* Wrote Apache server modules for authentication and communicating to Oracle.
* Built keyword search engine based upon Thunderstone using Perl and Vortex scripts.
* Developed scripts and search technology for GenealogyLibrary.com - a subscription service.
* Developed browse, search, and authentication scripts for online genealogical data.
* Evaluated and purchased network hardware (Frac T3s, T1s, routers, CSU/DSUs). Actively involved in evaluations and decisions pertaining to the web site infrastructure, hardware needs, software needs, new machine setup, development/staging server setup, web server setup, and site architecture.
* Provided backup role to system administrator on a Solaris/NT network. Wrote administration scripts in Perl. Setup and maintained Apache as our web and SSL server. Maintained middle tier java server between Oracle and our CGI scripts.

Previous Positions Held at Genealogy.com include:
Technical Automation Manager — July, 1997 to December, 1997; Technical Support Supervisor — February, 1996 to July, 1997; Technical Support Representative — June, 1994 to February, 1996

Education

University of California, Santa Barbara, BS Computer Science. March, 1994.
Java Programming Workshop. Sun Microsystems. November, 1998.
Introduction to Cisco Router Configuration. GeoTrain. July, 1998.
Solaris 2.x System Administration II. Sun Microsystems. June, 1998.
Java Programming. UC Berkeley Extension. April, 1998.
Perl Programming. University of California, Santa Cruz, Extension. November, 1997.
Management Skills for New Supervisors. American Electronics Association. February, 1996.
Microsoft Windows 3.1 Programming. University of California, Santa Cruz, Extension. April, 1995.